At riau-kratom (‘the Company’ or ‘we’) operated under the domain https://riau-kratom.kratom-planet.com, your privacy and the protection of your data are our top priorities. This Privacy Policy provides a detailed account of how we handle personal data in accordance with various global privacy regulations, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is designed to govern your experience across our websites, applications, services, and products. It is important to be aware that this policy does not cover personal data processed by third-party platforms, applications, products, or services that you may reach through our platform, each with their own privacy policies.
Our privacy practices are relevant when you engage with us in various ways:
- As an authorized user of our applications and services.
- When visiting any of our websites that display this Privacy Statement.
- Upon subscribing to our communications, including newsletters, emails, or receiving calls, texts, or SMS from us.
In these interactions, we collect a range of Personal Data, which may include:
- Account Information: Details necessary for account creation and management.
- Payment Information: Financial data required to process transactions.
- Financial Information: Details relevant to financial history or status.
- Purchase Information: Records related to the products or services you purchase from us.
- Mobile Device Identifiers: Unique IDs assigned to your mobile devices for app usage tracking and support.
- Location Data: Information that may be derived from IP addresses or GPS technology to understand the regions our users come from.
- Feedback: Any comments, questions, or suggestions you provide us with.
- Social Media Information: Interactions or connections with us on social media platforms.
- Product Information: Details about the products you are interested in or have purchased.
We gather this data through a variety of means, including direct user input, interactions with our services, and automated technologies like cookies and tracking tools. Additionally, we may receive Personal Data from third parties, which is processed in accordance with their respective privacy policies.
Our website uses cookies to enhance your experience, offer personalized content, and perform analytics. These cookies are categorized as Strictly Necessary for core functionalities, Preference for remembering user settings, and Analytics for tracking website performance. You have the option to manage these cookies through our dedicated Cookie Manager.
We maintain a data retention policy that ensures Personal Data is retained for no longer than necessary for the purposes for which it was collected or as required by law. Once the purpose has been fulfilled, or the retention period has expired, we take steps to delete or anonymize your Personal Data securely.
To safeguard your Personal Data, we implement robust organizational and technical security measures. These include using encrypted communication channels and partnering with third parties who commit to processing your data securely.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed at, individuals under the age of 18. We do not intentionally collect Personal Data from anyone we know to be a child under 18 years of age.
Under the terms set by various laws, you may have several rights regarding your Personal Data:
- Access: You can request details about the Personal Data we hold about you.
- Rectification: If any of your Personal Data is inaccurate or out of date, you may ask us to update it.
- Erasure: You can ask for the deletion or removal of your Personal Data where there is no compelling reason for its continued processing.
- Restriction: You have the right to ‘block’ or suppress the processing of your Personal Data.
- Portability: You can obtain and reuse your Personal Data for your own purposes across different services.
- Objection: You may object to our processing of your Personal Data based on your specific situation.
- Opt-out: You can opt-out of receiving marketing communications from us at any time.
For any privacy-related inquiries, including requests to unsubscribe from our communications or to exercise your data rights, please contact us via email at contact@riau-kratom.kratom-planet.com or by mail to the address provided on our website. Our commitment to protecting your privacy is ongoing, and we encourage you to reach out with any questions or concerns you may have.